Term Conditions Page

Welcome to Motherland Stores. These Terms and Conditions govern your use of our website and the purchase of products and fresh produce from our platform. Please read these terms carefully before using our services.

1. Acceptance of Terms: By accessing or using our website, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our services.

2. Registration and Account Security: To access certain features, you may be required to register for an account. You are responsible for maintaining the confidentiality of your account information and password. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.

3. Product Information: We make every effort to provide accurate and up-to-date information regarding our products. However, we do not guarantee the accuracy, completeness, or reliability of any product descriptions, pricing, or other content on the site.

4. Ordering and Payment: By placing an order through our website, you agree to provide accurate and complete information for all purchases. Payments are processed securely through third-party payment processors. We do not store your credit card information.

5. Shipping, Delivery and Pickups: We process orders within 1-2 working days, with delivery taking approximately 3 to 4 working days within the United Kingdom. Shipping costs are calculated based on the delivery address. Our trusted third-party delivery partners ensure the secure and timely arrival of your products, and you'll receive a tracking number for monitoring. Fresh produce is exclusively available for pickup, processed, and prepared in less than 2 hours, and is ready for collection at our designated location. You'll be notified when your fresh produce order is ready for pickup. Our commitment is to provide transparent and efficient service, and should you have any questions, feel free to contact our customer service team 

6. Returns and Refunds: Please refer to our Return Policy for details regarding the return process, eligibility, and conditions.

7. Intellectual Property: All content on our website, including text, images, logos, and product designs, is the property of Motherland Stores and is protected by copyright, trademark, and other intellectual property laws.

8. User Conduct: You agree not to engage in any activity that disrupts or interferes with our website's functionality or the experience of other users.

9. Privacy: Our Privacy Policy outlines how we collect, use, and safeguard your personal information. By using our services, you consent to the practices described in the Privacy Policy.

10. Changes to Terms and Conditions: We reserve the right to update, modify, or replace these Terms and Conditions at any time. It is your responsibility to check this page periodically for changes.

11. Governing Law: These Terms and Conditions are governed by and construed by the laws of the United Kingdom.

12. Contact Information: If you have any questions or concerns regarding these Terms and Conditions, please contact us at info@motherlandstores.co.uk or +44 7470 549493.